Can I return my order?
Yes if unopened and unused.
Do you accept change of mind returns?
Yes if unopened and unused.
When can I return an item that I am not happy with?
Within 30 days from purchase.
What condition must the items be in to be accepted for return?
New unused in packaging.
How can I show proof of purchase?
Bank statement, online order.
What items are not eligible for a return?
Used items.
How do you deal with faulty returns under the Guarantees act?
Full refund to customer if faulty goods supplied.
How does a Laybuy return work?
Refunded amount paid.
How do I return an item?
Contact us via email to organise returns.